Guest Relations Officer (GRO) / Hostess

Join Ku De Ta Restaurant, a premier dining destination in Seminyak, Bali, as a Guest Relations Officer (GRO) / Hostess. In this pivotal role, you will be the face of our establishment, ensuring every guest experiences warm hospitality and seamless service. Your daily interactions will shape the memorable dining experiences that define our restaurant's reputation.

With a vibrant atmosphere and a commitment to excellence, Ku De Ta Restaurant offers an unparalleled opportunity to work in one of Bali's most sought-after dining spots. This role is perfect for individuals passionate about hospitality, customer service, and creating exceptional guest experiences.

As a GRO / Hostess, you will greet guests, assist with reservations, and ensure our dining areas are always welcoming and inviting. Your enthusiasm and professionalism will play a crucial role in maintaining our high standards of service.

📋 Tanggung Jawab Pekerjaan

• Greet guests warmly and provide excellent customer service.
• Assist with reservations and table assignments.
• Ensure dining areas are clean, organized, and inviting.
• Provide information about the menu, specials, and restaurant policies.
• Handle guest inquiries and complaints professionally and promptly.
• Collaborate with the kitchen and other staff to ensure smooth operations.
• Maintain a high level of cleanliness and hygiene in the dining area.
• Promote our restaurant's events and promotions to enhance guest satisfaction.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in hospitality or a related field.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Familiarity with basic restaurant operations and service standards.
• Professional appearance and demeanor.
• Fluency in English and Bahasa Indonesia.
• Ability to lift and carry up to 20 kg.
• Willingness to work evenings, weekends, and holidays.

🛠️ Keahlian

Lowongan Terkait